Legal

Terms of Use

Effective Date: May 2026  ·  Last Updated: May 2026


1. Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the FareWill website at farewill.ca and the purchase and delivery of FareWill products and services. By accessing our website or purchasing a FareWill plan, you agree to be bound by these Terms.

FareWill is operated by Sean Mayers as a sole proprietor in Ontario, Canada. If you do not agree to these Terms, please do not use our services.

2. Our Services

FareWill provides a personalised pet end-of-life planning service. Upon purchase, customers receive access to a questionnaire. Upon completion of that questionnaire, FareWill will prepare and deliver a personalised FareWill End-of-Life Plan as a digital document to the customer's email address.

The FareWill End-of-Life Plan consists of two parts:

FareWill plans are personal planning documents only. They are not legal documents and do not constitute a will, trust, legal directive, or any other legally binding instrument.

3. Eligibility

You must be at least 18 years of age and a resident of Canada to purchase a FareWill plan. By purchasing, you represent and warrant that you meet these requirements.

4. Purchase and Payment

All prices are listed in Canadian dollars (CAD). Payment is processed securely through Stripe. FareWill does not store your payment card information.

Your purchase is complete when payment is confirmed by Stripe. You will receive a confirmation email followed by a separate email containing your questionnaire link.

5. Delivery

Following payment, you will receive an email containing a link to your FareWill questionnaire. Your personalised plan will be prepared and delivered to your inbox typically within 48 hours of questionnaire completion.

Delivery times are estimates only and are not guaranteed. Delays may occur during periods of high demand or due to circumstances beyond our control.

Your plan will be delivered to the email address provided at checkout. Please ensure this address is correct before completing your purchase.

6. Refund Policy

We want you to be satisfied with your FareWill plan. Our refund policy is as follows:

To request a refund or correction, please contact us at hello@farewill.ca with your order details.

7. Not Legal Advice

FareWill plans are personal planning documents intended to help pet owners record and communicate their wishes. They are not legal documents and should not be relied upon as such.

FareWill does not provide legal, financial, veterinary, or professional advice of any kind. For legal arrangements such as pet trusts or provisions within your will, we recommend consulting a qualified lawyer.

8. Intellectual Property

The FareWill website, brand, logo, plan templates, and all associated content are the intellectual property of Sean Mayers operating as FareWill. You may not reproduce, distribute, or use any of our materials without prior written permission.

The personal content you provide through your questionnaire — including your written messages, pet details, and care instructions — remains your own. By submitting it, you grant FareWill a limited licence to use it solely for the purpose of preparing and delivering your plan.

9. Limitation of Liability

To the maximum extent permitted by applicable law, FareWill and Sean Mayers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or your reliance on any FareWill plan.

Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for your FareWill plan.

10. Disclaimer of Warranties

FareWill services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.

11. Privacy

Your use of FareWill is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

13. Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will update the effective date above. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

FareWill

Operated by Sean Mayers

Toronto, Ontario, Canada

hello@farewill.ca

farewill.ca